Need to Contact Us?

Email us at: kiaora@homeyskin.co
Please note we do not respond to emails over weekends or on public holidays.

Disclaimer

• For external use only.
• If you have skin conditions, consult a qualified practitioner before use.
• A full ingredient list is available under each product listing.
• Always do a patch test first. Apply a small amount on your inner forearm and wait 24–48 hours to check for reactions.

Homey Skin products are very unlikely to cause adverse reactions, but if irritation occurs, discontinue use immediately.

About Our Manufacturers

With over 30 years of experience, our manufacturers specialise in salon-grade skincare, using the highest-quality ingredients—certified organic where possible and naturally derived.

They hold:

• International Health Permit Sanitary Licenses
• Cosmetic Goods Manufacturing Practice (USA) Certification
• Cosmetic Product Manufacturing (Europe) Certification

This means our skincare is made with integrity, to the highest global standards.

Can I Use Homey Skin While Pregnant or Breastfeeding?

We do not recommend using our Retinol Repair Night Serum while pregnant or breastfeeding. The rest of our range is safe to use during pregnancy and breastfeeding.

What Is Your Skincare Made From?

Our skincare is:

• 100% vegan and cruelty-free
• Free from sulfates, parabens, ethoxylates, propylene glycol, petrochemical cleansers, phthalates, and DEA
• Formulated without artificial colours or fragrances, mineral oil, lanolin, S.D. alcohol, or micro-plastics

Are Your Ingredients Natural or Organic?

Some of our ingredients are organic certified. On the back labels you will see an * on every certified organic ingredient.

99.5% of our ingredients are natural A tiny percentage of tiny percentage of non-natural components are necessary for product performance and safety.

Where Is Your Skincare Made?

Our entire skincare range is made in Australia, known for producing premium, professional-quality formulations.

What’s the Shelf Life?

Most of our products contain no preservatives or only natural ones. Once opened, the shelf life is 6–12 months, depending on the product.

Check the PAO (Period After Opening) symbol on the packaging—it looks like an open jar with a number and “M” (e.g., 6M = 6 months).

How Should I Store My Skincare?

Store in a cool place, away from heat and direct light—especially important for serums to prevent oxidation.
Always follow product-specific storage instructions.

What Products Should I Choose?

Check each product listing to see which skin types it is best suited for.

Not Sure What Your Skin Type Is?

No worries—we all start somewhere. Take this quick quiz to find out your skin type:
👉 Skin Type Quiz

Your Skin May Be Purging

Breakouts after starting new products? Don’t panic—your skin might be purging.

This is common when using exfoliants or retinoids, which speed up cell turnover. It helps clear out congestion from deeper layers, sometimes resulting in temporary breakouts or clusters of small red bumps. These usually clear up in about 5 days, unlike regular pimples which can take 8–10 days.

Not sure if it's a purge or a reaction?
If you experience redness, burning, stinging, rashes, or widespread irritation, stop using the product immediately—those are signs of an allergic reaction, not purging.

Are Your Bottles Recyclable?

Absolutely.

• Our bottles and disc caps are 100% recyclable
• Labels are printed with safe inks and adhesives
• We use Type 1 PET plastic (made from already existing plastic)
• Accepted in kerbside recycling bins across Aotearoa

Just remove the label, rinse, and recycle!

Homey & Sustainability

We’re not here for excess packaging—we’re here for real results and real impact.
By ditching single-box product packaging, we keep costs low for you and reduce waste.

Orders are shipped in plant-based compostable or recycled plastic courier bags, and packed with eco wrap, recyclable tissue, compostable packing peanuts, and occasionally reused bubble wrap from incoming stock.

Why do we bother? Cause we all need to seriously start giving a sh*t about the environment as business owners and as consumers.

Competition Discount Terms & Conditions

Promoter: Homey Skin (@homeyskin.co on Instagram & TikTok)
Prize: Details are listed in the competition post

Eligibility:

• Open to NZ & Australian residents (unless stated otherwise)
• No purchase necessary
• One winner will be randomly selected across all social media platforms using a reputable prize-drawing app

Entry:

• Enter by following the post instructions
• Not affiliated with Instagram, Facebook, or TikTok

Prize Rules:

• No cash alternative
• Prize is non-negotiable, non-transferable
• Substitutions may be made if necessary

Liability:

• We’re not responsible for lost or delayed entries
• Not liable for tech issues or external disruptions

Other Terms:

• Decisions are final
• Winner’s name/handle may be shared on Homey Skin’s platforms

Social Media Giveaway Rules:

• No tagging businesses/influencers—entries may be void
• Don’t use multiple pages to enter - this will lead to disqualification.
• Ignore fake accounts—don’t share bank or credit card details
• Only trust @homeyskin.co
• Winners are tagged and announced via reels and in stories

Voucher Terms

• Not redeemable for cash or transfer
• Lost/stolen vouchers won’t be replaced
• Can’t be combined with other offers
• Shipping costs not included
• Valid for 6 months from date of issue
• Questions? Email: kiaora@homeyskin.co

Discount Code Terms

• One code per order
• Excludes subscriptions
• Must be applied at checkout (can’t be added after)
• One-time use per customer
• Tag us on social media discount code is valid for customers only.
• Free Revitalise Eye Gel discount code is valid for subscribers only. Minimum order spend of $100NZD. To activate the code add an Eye Gel to your cart.