Shipping & Payment Information

SHIPPING INFORMATION 

Shipping is available New Zealand wide and to Australia.

Local Delivery Via Poste Haste - Taupo, NZ
FREE
New Zealand - Tracked Courier (signature required) 		$8.00
New Zealand - Rural - Tracked Courier (signature required)
 $10.00

Australia

NZ Post International Air Tracked (Rate is based on weight of order to ensure the best possible price)

 $15.00 - $30.00

NEW ZEALAND 

Delivery Target: 1-3 working days.
We ship via Go Sweet Spot shipping services. 

To track your order click the link https://track.gosweetspot.com

Please note that if your package is unclaimed and returned to Homey HQ, you will be required to pay shipping again in order to resend your package out.

My Parcel is missing, what do i do?

If you need to query the delivery status of your order, you can confirm via Track and Trace, or call your local branch. Remember to have your tracking details ready.

https://www.posthaste.co.nz/contact_us 

https://www.posthaste.co.nz/loss_and_damage_guidelines

AUSTRALIA 

PLEASE NOTE DUE TO RESTRICTIONS IN BOTH COUNTRIES WE ARE EXPERIENCING DELAYS.

Delivery Target: 3 - 10 working days.
We ship via New Zealand Post / Australia Post Tracked International Air.

To track your order click the link https://auspost.com.au

Please note if a card to call is left and your package is not claimed within a certain period of time allowed by the couriers, in which case it is then returned to us, this will be at the cost of the customer. A refund will be issued minus shipping fees.

Once your order is processed and picked up, you will receive a tracking number via EMAIL or SMS text from our shipping service provider. 

Should you have any inquiries with your shipping process please contact Australia Post. Remember to have your tracking details ready.

If you believe your item is missing please click the link below and follow the instructions 

https://helpandsupport.auspost.com.au/s/missing-or-lost-item

PAYMENT INFO 

All prices are in NZD

We accept Visa, Mastercard & Debit Cards

Pay by Laybuy is available for New Zealand & Australia customers. Laybuy lets you receive your purchase now and spread the total cost over 6 weekly automatic payments, interest free. For more info visit www.laybuy.com/nz

Pay by Afterpay is available for New Zealand & Australia customers. Afterpay lets you receive your purchase now and spread the total cost over 4 equal instalments every 2 weeks, interest free. For more info visit www.afterpay.com

Need to contact us? Email team@homeyskin.co

      Let customers speak for us

      from 268 reviews
      Ashley Bielby

      I love this, best cleanser I have owned. Use it everyday and great and getting my mascara off with no panda eyes.

      Ultra Repair Gel Cleanser
      Ashley Bielby

      Love this, gives me my bit of me time at night.

      Pore Refining Green Clay Mask
      Ashley Bielby

      Great product, skin is looking a whole lot better.

      Hyaluronic Acid + B5 + B3 Face Serum
      Maraia Tahi
      Light feeling

      This product is amazing
      No side effects. this products makes my skin feel light, smooth & soft and rejuvenated

      Thank you 😊

      Hydration Five Step Skincare Kit
      Chardae Tonihi
      Amazing product

      I love this stuff, I can never go a day without having washed my face with my favorite cleanser. Although I did notice this time around the pump is too hard to squeeze the product out, but either way I still love and will continue to buy it. Thank you

      Ultra Repair Gel Cleanser
      Mihi McPherson
      Love

      The only thing that has worked on my acne prone skin.

      Ultra Repair Gel Cleanser
      Eileen
      5step skincare set

      LOVE LOVE LOVE!!!
      First time having a skin routine as I ever just used water and supermarket moisturiser. I have been using the 5 step kit for a month now and have noticed the change in my skin. I'm very acne prone and get blackheads easily, now my skin is more hydrated and feeling soft and bright and not run down as before, it has helped with scaring on my cheeks and chin and my pores are almost unnoticeable. Highly recommend

      Homey Skin
      Talena Taiaroa
      ✨

      I've used so many products in the past which made my skin irritable, dry and flaky. I've been using Homey Skin for the last 2wks & I'm never using anything else. My face is glowing, it's hydrated, I'm not breaking out. Best by far 👌 worth every cent.

      Ultra Repair Five Step Skincare Kit
      Kiri Kara
      Feedback

      Kia ora the products I ordered are amazing. I really love the serum and eye cream but overall I would highly recommend this brand to anyone.

      Nga Mihi
      Kiri

      Hydration Five Step Skincare Kit
      Shanti-Ray

      Only use twice a week but I’m elated with it.

      15% Vitamin C Serum
      Shanti-Ray

      Straightforward and easy. It’s absolutely enchanting.

      Pore Refining Green Clay Mask
      Shanti-Ray

      Was recommended by a friend. Absolutely love products. Feels great on my skin and it’s wonderful.

      Hydration Five Step Skincare Kit
      Heather McDonnell
      Love this!!!

      Homey skin has been the best product I’ve ever come across, has definitely helped me sort my skin out after having my baby.

      Retinol serum has been the icing on the cake that I added to my collection! Thank you!!’

      Retinol Repair Night Serum
      Charmaine Merito
      Love this!!!

      So easy to make up and honestly makes my skin feel great! Love it!

      Pore Refining Green Clay Mask
      Jody sheehan
      Best skin care EVER!!!

      I absolutely love Homey skin care products, I've been using them for about 4 months and have noticed so much change my skin is hydrated and so much clearer, I can not fault their products in any way

      Hydration Five Step Skincare Kit